Posted on 2011-04-03. By anonymous.
Stephen MR Covey - The Speed of Trust
The SPEED of Trust: The One Thing that Changes Everything by Stephen M.R. Covey (Author), Rebecca R. Merrill (Author) # Hardcover: 384 pages # Publisher: Free Press; 1 edition (October 17, 2006) # Language: English Stephen M.R. Covey is the son of the famous Stephen R. Covey, author of The 7 Habits of Highly Effective People. Not surprisingly, many of his father's themes are interwoven throughout this book. Covey maintains that "Nothing is as fast as the speed of trust," meaning nothing can accelerate a transaction, a task, or project of any kind like trust. For instance, when there is a high level of trust between parties in a business transaction, deals can be made in minutes with a handshake. Not only does trust make things faster, it simply makes every aspect of our lives better. To use another business example, a high level of trust between an organization's members promotes innovation, generates productivity, and results in cost savings. Trust "changes everything." It's not just a touchy-feely concept. Covey gives statistics to back it up. Covey explains that trust is a function of character and competence. He further breaks these components down into "4 Cores of Credibility" - integrity, intent, capabilities, and results. He also outlines 13 Behaviors that generate trust. The Cores and Behaviors "are the tools that establish or maintain trust in every context." Similar to the 7 Habits, it all starts with the individual - i.e. self trust. Trust then can extend or ripple an additional 4 waves - to relationship trust, organizational trust, market trust, and societal trust. Covey gives tips for how to develop trust at each wave, resulting in increasingly remarkable outcomes. After reading the book, you will believe that, "prioritizing trust - actively seek to establish it, grow it, restore it, and wisely extend it - will bring personal and organizational dividends that far exceed any other path." Although it has value for everyone, this book is especially helpful and important reading for those in leadership positions. Nick McCormick - Author, Lead Well and Prosper
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