Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond

Category: Tutorial


Posted on 2019-04-09, by perica123.

Description

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Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond
ProfessorMichael Dues, Ph.D. | Video: WMV Video 640x360 | Audio: wmv3 44KHz | Duration: 12:23 H/M | Lec: 24 - Average 30 minutes each | 7.70 GB | Language: English + Guidebook

You'll gain effective techniques for handling conflicts in your workplace, other organizational settings, or your personal life

Description
Conflict is everywhere, something we all experience on a regular basis. Whether it's learning that your spouse has a different kind of vacation in mind than you do or that your boss's idea of your job differs from your own, conflict is simply an inevitable aspect of human relationships. As desirable as it might seem, there's just no way to live a conflict-free life.

Handled badly, conflict can do real harm, both to you and the people you care about the most. It can cripple your career and the businesses you work for. And it can leave its scars on your community and even your nation.

Handled well, however, conflict can be extraordinarily useful. If you have the skills needed to identify and resolve conflict, it can actually be your ally. It can help you identify and solve problems. And it can build deeper and stronger relationships, whether with your coworkers, supervisors and subordinates, or your closest friends and loved ones.

Most of us, though, haven't been lucky enough to have been taught those vital skills or to have learned the ways in which factors like perspective, emotions, goals, and power can create or drive a conflict. For better or worse, we've had to pick things up as we went along, beginning in our homes or schoolyards and going on from there. All with uneven results that can play out for the rest of our lives, burdening us with a default conflict "style" that may be dysfunctional at best and seriously harmful at worst.

The Art of Conflict Management: Achieving Solutions for Life, Work, and Beyond is an opportunity for you to gain those essential skills. Its 24 lectures are brimming with practical tips, tools, and techniques everyone can use to better manage conflict in his or her professional and personal lives, which receive equal emphasis in the course.

Strategies and Tactics You Can Use Right Now
Presented by Professor Michael Dues of The University of Arizona-an award-winning teacher, writer, author, and successful consultant to both public and private organizations-these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.

You'll gain effective techniques for handling conflicts in your workplace, other organizational settings, or your personal life, whether you're dealing with supervisors, coworkers, acquaintances, close friends, or family members.
You'll learn the best ways to analyze conflicts and work through the steps toward resolving them, including clarifying goals, handling difficult emotions, and negotiating agreements.
And you'll grasp the fundamental tricks of the trade that experienced negotiators have long used to deal with even the most seemingly intractable moral and cultural conflicts.
While drawing on the latest groundbreaking research, Professor Dues has designed this course to be as practical as possible. Requiring no background in conflict management, negotiation, or psychology, the lectures offer you not just knowledge, but strategies and tactics you can put to work in your own life right now.

Homepage
https://www.thegreatcourses.com/courses/art-of-conflict-management-achieving-solutions-for-life-work-and-beyond.html


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