Posted on 2017-07-17, by fubber.
What Will I Learn?
Find meaning in their work
Provide excellent customer service
Communicate clearly to solve problems
Navigate the complexities of working in an office
Students don't need to know anything, although some customer service experience may be helpful.
I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud, or frustrated? I fully understand those frustrations, and, having been through all of them and more, I want to help. By sharing the principles I've learned in customer support roles, hopefully I can cut your learning curve and increase job satisfaction.
This course roughly follows the book that I wrote with the same title: Surviving Customer Service. This course covers most of the same topics, more quickly. I wanted to share these customer service skills as quickly as possible and deliver the information in a comprehensive but digestible course.By implementing these ideas, all customer service representatives will understand how to provide exceptional customer service. If you have any questions, don't hesitate to reach out, I'm happy to hear from you!
Who is the target audience?
The target student is someone who works in customer service and wants to be happier or increase their skills.
[code]https://novafile.com/7cdqhewhtmxx/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part1.rar
https://novafile.com/7j8b3j83650y/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part2.rar
https://novafile.com/455psx5sf4it/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part3.rar
https://novafile.com/jclsmdihvni8/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part4.rar
Join the files with Free-File-Splitter v5 & extract with WinRar
http://www30.zippyshare.com/v/PhGtm1UR/file.htmlor just google it
- Ebooks list page : 31791
- 2017-10-21Surviving Customer Service Skill & Career Enhancement
- 2017-09-11Surviving Customer Service Skill & Career Enhancement
- 2017-11-17Customer Service in the Field
- 2017-11-14[PDF] Grow Your Profits Through Customer Service Excellence
- 2017-11-11[PDF] Biologically Inspired Cognitive Architectures (BICA) for Young Scientists: Proceedings of the First International Early Research Career Enhancement ... in Intelligent Systems and Computing)
- 2017-11-09Lynda Customer Service Leadership
- 2017-11-09Lynda Retail Customer Service
- 2017-11-09Customer Service Leadership
- 2017-11-09[PDF] At Your Service: How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques
- 2017-11-06[PDF] Be Our Guest: Perfecting the Art of Customer Service
- 2017-11-05[PDF] Lynda - Quick Fixes for Poor Customer Service
- 2017-10-30Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet
- 2017-10-26[PDF] The Buzz: 50 Little Things that Make a Big Difference to World Class Customer Service
- 2017-10-23[PDF] The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
- 2017-10-22[PDF] How to Improve Your Business with Better Customer Service!!
- 2017-10-22[PDF] Innovative Customer Service Techniques
- 2017-10-21Lynda Service Metrics For Customer Service
- 2017-10-20Lynda Customer Service Writing For Social Media
- 2017-10-17[PDF] Medical Office Management: Developing and Managing Systems with High Quality Customer Service
- Download links and password may be in the description section, read description carefully!
- Do a search to find mirrors if no download links or dead links.