Surviving Customer Service: Skill & Career Enhancement

Category: Business


Posted on 2017-07-17, by fubber.

Description


Surviving Customer Service: Skill & Career Enhancement


What Will I Learn?
Find meaning in their work
Provide excellent customer service
Communicate clearly to solve problems
Navigate the complexities of working in an office
View Curriculum
Requirements
Students don't need to know anything, although some customer service experience may be helpful.
Description
I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Do you have good relationships with coworkers? How often are you stressed out, even after you get home? Does feedback from your boss make you feel proud, or frustrated? I fully understand those frustrations, and, having been through all of them and more, I want to help. By sharing the principles I've learned in customer support roles, hopefully I can cut your learning curve and increase job satisfaction.

This course roughly follows the book that I wrote with the same title: Surviving Customer Service. This course covers most of the same topics, more quickly. I wanted to share these customer service skills as quickly as possible and deliver the information in a comprehensive but digestible course.By implementing these ideas, all customer service representatives will understand how to provide exceptional customer service. If you have any questions, don't hesitate to reach out, I'm happy to hear from you!

Who is the target audience?
The target student is someone who works in customer service and wants to be happier or increase their skills.


[code]https://novafile.com/7cdqhewhtmxx/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part1.rar
https://novafile.com/7j8b3j83650y/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part2.rar
https://novafile.com/455psx5sf4it/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part3.rar
https://novafile.com/jclsmdihvni8/Surviving Customer Service Skill & Career Enhancement-G_P@FB.part4.rar

[/code]


Join the files with Free-File-Splitter v5 & extract with WinRar
Link:
http://www30.zippyshare.com/v/PhGtm1UR/file.html
or just google it
Password: Golden_Plaza

Sponsored High Speed Downloads
9009 dl's @ 2908 KB/s
Download Now [Full Version]
8395 dl's @ 3887 KB/s
Download Link 1 - Fast Download
9320 dl's @ 3186 KB/s
Download Mirror - Direct Download



Search More...
Surviving Customer Service: Skill & Career Enhancement

Search free ebooks in ebookee.com!


Links
Download this book

No active download links here?
Please check the description for download links if any or do a search to find alternative books.


Related Books

  1. Ebooks list page : 31791
  2. 2017-10-21Surviving Customer Service Skill & Career Enhancement
  3. 2017-09-11Surviving Customer Service Skill & Career Enhancement
  4. 2018-01-14Lynda - Quality Standards in Customer Service
  5. 2018-01-14[PDF] Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
  6. 2018-01-11[PDF] Quality Standards in Customer Service
  7. 2017-12-28[PDF] Customer Service: A Practical Approach (6th Edition)
  8. 2017-12-26[PDF] Branded Customer Service: The New Competitive Edge
  9. 2017-12-21[PDF] Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
  10. 2017-12-19[PDF] Service Failure: The Real Reasons Employees Struggle With Customer Service and What You Can Do About It
  11. 2017-12-16[PDF] Practical Zendesk Administration: Best practices for setting up your customer service platform
  12. 2017-12-09[PDF] The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the 'Nordstrom' of Your Industry
  13. 2017-12-09[PDF] The Nordstrom Way to Customer Service Excellence: The Handbook For Becoming the 'Nordstrom' of Your Industry
  14. 2017-12-02[PDF] The Bottom Line of Your Bottom Line: The 6 Customer Service Tips You Should Have Started Doing Yesterday
  15. 2017-11-30[PDF] Wow! That's What I call Service: Stories of Great Customer Service from the Wow! Awards
  16. 2017-11-25[PDF] Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization
  17. 2017-11-25[PDF] Achieving Excellence Through Customer Service: 1
  18. 2017-11-22[PDF] 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer)
  19. 2017-11-21[PDF] OCR Customer Service NVQ Level 2
  20. 2017-11-20[PDF] Common Sense Customer Service: Improve Your Job Skills & Provide A Great Customer Experience

Comments

No comments for "Surviving Customer Service: Skill & Career Enhancement".


    Add Your Comments
    1. Download links and password may be in the description section, read description carefully!
    2. Do a search to find mirrors if no download links or dead links.

    required

    required, will not be published

    need login

    required

    Not clear? Click here to refresh.

    Back to Top